The other day I was in the grocery store, and when the cashier finished scanning my groceries, I handed him my store “rewards” card – which provides discounts and other benefits – and he scanned it. Not a minute later, when I presented my coupons, he asked if I had a card. Offhandedly, I said, “I just showed it to you. Don’t you remember?” He didn’t say anything and we continued, but by the time we were done, the dynamic was cool despite me trying to make it friendly. As I was leaving, what I’d said came back to me.
The best time to apologize had passed, and I wasn’t sure how to make the situation better; he was busy and onto the next customer. I perseverated over this on the way home, and concluded I didn’t know how to fix it. My cashier’s name was Edgar, and later, while getting ready to work, I took a blank index card and wrote EDGAR on it and laid it on my desk. I didn’t know why.
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